A CortexCraft Product
CortexCraft FieldOps
Run your entire field service business from one platform.
Manage customers, schedules, teams, routes, jobs, estimates, invoices and payments — all in one place. A customizable platform built to take you from first customer request to final payment.
Route & Jobs
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CortexCraft Innovation Labs
Built by the studio behind AI-native products
CortexCraft is an AI-native product and engineering studio that helps forward-thinking companies build intelligent, scalable and intuitive digital solutions — from prototypes to production and beyond. FieldOps is that same discipline turned into a platform: a field service system engineered to fit the way your business actually runs, not the other way around.
What's inside
Everything your service business needs
Eight connected modules replace the spreadsheets, group chats and point tools most service businesses stitch together by hand.
Customer Management
An easy way for customers to request services, approve estimates, schedule appointments, view invoices, pay and message your team.
Smart Scheduling
Manage one-time, recurring and on-demand services while accounting for employee availability and existing schedules.
Team & Workforce
Manage field teams, attendance, availability, leave, assigned jobs and daily schedules from one centralized system.
Route Optimization
Build efficient routes for field teams based on service locations, using mapping and route-optimization technology.
Field Service Management
Field teams see assigned jobs, customer instructions, routes and service details, then update status and upload photos on-site.
Estimates & Invoicing
Create and send estimates, capture approvals, auto-generate invoices after service completion and track every payment.
Inventory & Equipment
Track tools, equipment, inventory quantities, assignments and availability across every team and location.
Communication & Notifications
Automated updates keep customers informed on requests, estimates, scheduling, completion, invoices and payments.
One connected system
Three portals. One platform.
Everyone touches the same data through the view built for their job — no re-entry, no sync, no gaps.
Customer Portal
A simple self-service experience for your customers, start to finish.
Request → Approve → Schedule → Track → Pay
Management Portal
Complete visibility and control over the business, in one place.
Customers → Jobs → Teams → Schedules → Routes → Invoices → Payments
Field Team Portal
Everything employees need to do the job well, right from the field.
Attendance → Route → Job → Photos → Notes → Completion
End to end
From service request to payment
A single job moves through seven stages — every one of them tracked, without a spreadsheet or a group chat in sight.
Customer Request
The customer submits a service request through the portal.
Review & Estimate
Your team reviews the request and sends an estimate when required.
Approval & Scheduling
Once approved, the service is scheduled based on availability.
Team Assignment
The right field team is assigned by availability, location and job requirements.
Route Optimization
FieldOps organizes an efficient route for the assigned team.
Service Completion
The team performs the job, updates status and uploads photos and notes.
Invoice & Payment
An invoice is generated and sent to the customer for payment.
Built around your business
Every service business runs differently
FieldOps is configured, not fixed — to match your operation before it asks you to change anything.
Your business. Your workflow. Your platform.
Who it's for
Designed for service businesses
FieldOps fits any business that manages customers and sends people out to do the work.
And any other business that manages customers and field teams.
Questions
Frequently asked questions
What is CortexCraft FieldOps?
FieldOps is CortexCraft's field service management platform. It brings customer requests, scheduling, team management, routing, job execution, estimates, invoicing and payments into one connected system.
Who is FieldOps built for?
Any service business that manages customers and sends field teams out to do the work — including landscaping, cleaning, HVAC, plumbing, pest control, pool services, electrical, home maintenance, repair and construction.
What are the three FieldOps portals?
A Customer Portal for requesting and approving services, tracking jobs and paying invoices; a Management Portal for running the whole operation; and a Field Team Portal for attendance, routes, jobs, photos and job completion.
Can FieldOps be customized to how we already work?
Yes. FieldOps is configured around your services, workflows, pricing, scheduling rules, employee roles, customer forms, notifications, reports and branding, rather than asking you to change how you operate.
Does FieldOps replace other tools we use?
FieldOps is built to replace the separate systems service businesses typically stitch together for scheduling, dispatch, invoicing, communication and payments with one connected platform.
How do we get started with FieldOps?
Book a demo with the CortexCraft team at contactus@cortexcraft.ai and they'll walk through how FieldOps can be shaped around your workflow.
Get started
Book a demo
Tell us about your business and we'll show you how FieldOps can be shaped around your workflow.
Prefer email? Write to us directly at contactus@cortexcraft.ai.